Protecting your private information is our priority. This Statement of Privacy applies to the www.jordancraig.com and Jordan Craig and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Jordan Craig include www.jordancraig.com or Jordan Craig. The Jordan Craig website is an e-commerce site. By using the JC website, you consent to the data practices described in this statement.

Collection of your Personal Information

Jordan Craig may collect personally identifiable information, such as your name. If you purchase Jordan Craig’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. Jordan Craig may also collect anonymous demographic information, which is not unique to you, such as your age, gender and race. We may gather additional - personal or non personal information in the future.

Information about your computer hardware and software may be automatically collected by Jordan Craig. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the JC website.

Jordan Craig encourages you to review the privacy statements of websites you choose to link to from Jordan Craig so that you can understand how those websites collect, use and share your information. Jordan Craig is not responsible for the privacy statements or other content on websites outside of the Jordan Craig website.

Use of your Personal Information

Jordan Craig collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Jordan Craig may also use your personally identifiable information to inform you of other products or services available from Jordan Craig and its affiliates. Jordan Craig may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Jordan Craig does not sell, rent or lease its customer lists to third parties.

Jordan Craig may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Jordan Craig, and they are required to maintain the confidentiality of your information.

Jordan Craig may keep track of the websites and pages our users visit within Jordan Craig, in order to determine what Jordan Craig services are the most popular. This data is used to deliver customized content and advertising within Jordan Craig to customers whose behavior indicates that they are interested in a particular subject area.

Jordan Craig will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Jordan Craig or the site; (b) protect and defend the rights or property of Jordan Craig; and, (c) act under exigent circumstances to protect the personal safety of users of Jordan Craig, or the public.

To prevent and detect fraud and abuse, in some circumstances JORDAN CRAIG may require additional information and documentation from you, such as but not limited to, an alternate email address and alternate phone number, to reconsider processing an order for shipping. Rest assured, all personal information you provide will be handled following our Privacy Notice.

Please be aware that, disputing or seeking a chargeback from the company whose credit card or payment method you used to purchase items on Jordancraig.com is restricted. If you do so, we reserve the right to cancel your order(s) and refuse to honor any pending or future purchases made from all credit card accounts or online accounts on which such chargebacks have been made. Additionally, we may prohibit all persons whose names are associated with the credit accounts and any person who breaches this provision from purchasing item(s) on our website

SMS opt-in

Mobile Terms & Conditions

Jordan Craig offers its customers marketing and promotional mobile alerts (e.g. cart reminders) by text message (the "Service") on 84618. By participating in the Service, you are agreeing to these Terms and to the Privacy Policy.

Jordan Craig is headquartered at 601 16th Street, Carlstadt, New Jersey 07072, US and may send text messages from this address. 

Signing Up and Opting-In to the Service 

Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. Only United States mobile numbers are eligible to participate. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Jordan Craig reserves the right to stop offering the Service at any time with or without notice. Jordan Craig also reserves the right to change the short code, phone number, or RCS agent from which messages are sent, and we will notify you when we do so.

By opting into the Service, you: 

1. Authorize Jordan Craig to send recurring text messages, which may be automated or AI-generated, to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in) at any time and frequency. 

2. Acknowledge that you do not have to agree to receive messages as a condition of purchase. 

3. Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in. 

4. Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, email us at [email protected]. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails. 

 

Content You May Receive 

Once you affirm your choice to opt-in to the Service on 84618, the timing and frequency of messages may vary based on your interactions and initiated texts. You may receive alerts about:

1. Sale promotions

2. Event information

3. Product launch announcements

4. Cart reminders

5. Back in stock alerts

6. Price drop alerts

7. Low inventory alerts

Charges and Carriers 

Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service. 

Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Jordan Craig may add or remove any wireless carrier from the Service at any time without notice. Jordan Craig and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages. 

 
To Stop the Service  

To stop receiving text messages from Jordan Craig, text the word STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to 84618 any time or reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any of the text messages you have received from Jordan Craig. You can also contact us at
[email protected]. These are the exclusive methods for opting out. After opting out, you will receive one additional message confirming that your request has been processed. 

Questions 

You can text HELP for help at any time to 84618. This will provide you with our customer support email address at [email protected]. You can also contact us at https://jordancraig.com/pages/contact. 

Changes to Terms

These Mobile Terms and Conditions are subject to change at any time without notice.

Arbitration and Class Action Waiver

PLEASE READ THIS CAREFULLY.  IT AFFECTS YOUR RIGHTS. ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO YOUR USE OF JORDAN CRAIG’S SERVICES WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN COURT.

This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other Federal or state statute, regulation, or legal or equitable theory to the fullest extent permitted by law.  You and JORDAN CRAIG hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration.  Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “AAA’s Rules”).  However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA’s Rules.  The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction.  YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND JORDAN CRAIG ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.

THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD.  RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS.  FURTHER, AND UNLESS YOU AND JORDAN CRAIG AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.

You and JORDAN CRAIG are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration. JORDAN CRAIG, however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous.  Otherwise, the AAA’s Rules regarding costs and payment apply.

This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

If any term of this Section (Arbitration and Class Action Waiver) is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term.  If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.

Third Party Pixels and Cookies

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

We utilize cookies or similar tracking technologies to collect information about your interactions with our website. This enables us to personalize your experience, for instance, by sending shopping cart reminders via SMS message if you have opted into our SMS service.

Children Under Thirteen

Jordan Craig does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Jordan Craig by contacting us at: [email protected]

Name Your Price

Jordan Craig allows you to make an offer on select products. Jordan Craig has the right to accept, decline, or counter your offer for any reason. Each accepted offer will be it's own order. Orders made by naming your price cannot be combined with other coupons or discounts. 

Changes to this Statement

Jordan Craig will occasionally update this Statement of Privacy to reflect company and customer feedback. Jordan Craig encourages you to periodically review this Statement to be informed of how Jordan Craig is protecting your information.

Contact Information

Jordan Craig welcomes your questions or comments regarding this Statement of Privacy. If you believe that Jordan Craig has not adhered to this Statement, please contact Jordan Craig at: